Please email us at email@example.com within 7 days of the end of your hire period if you are not satisfied with your hire so that we can resolve any issues.
- Refunds will not be provided if bins are cancelled after delivery.
- A refund will be provided if cancelled prior to bin delivery.
- 10% admin fee will be charged in the event of a cancellation prior to delivery.
- $50 bin relocation fee will be charged if the wrong delivery address is provided by the customer.
- Ipswich Skips will move bins at our cost if delivered to the wrong address as a result of our error.
- Bins will be moved within 24 hours if placed at the wrong location regardless who made the error.