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Please email us at within 7 days of the end of your hire period if you are not satisfied with your hire so that we can resolve any issues.

  • Refunds will not be provided if bins are cancelled after delivery.
  • A refund will be provided if cancelled prior to bin delivery.
    • 10% admin fee will be charged in the event of a cancellation prior to delivery.
  • $50 bin relocation fee will be charged if the wrong delivery address is provided by the customer.
  • Ipswich Skips will move bins at our cost if delivered to the wrong address as a result of our error.
  • Bins will be moved within 24 hours if placed at the wrong location regardless who made the error.